Normal payment terms are COD, unless prior approval is obtained. Such payment shall be certified check or cashier’s check. Credit can be arranged by submitting a credit application and personal guarantee to the appropriate grower or nursery supplier. For your convenience, printable forms have been attached to this page. Please allow up to 30 days for your application to be processed. For customers with approved credit, invoices are due on a 30 day net basis. Past due accounts will be subject to finance charges. Customer agrees to pay any and all reasonable collection expenses, including attorney’s fees and court costs, should such action become necessary. We reserve the right to cancel credit at any time.
The satisfaction of our customers is a high priority for us. We appreciate any feedback that you may have for us in order to help us improve our service.
Please notify us immediately if shipping damage or problems with plant quality should arise. Claims must be made within 7 days of receipt to be considered, unless there are extenuating circumstances or dormant product. We will make every effort to honor reasonable claims with credit or replacement. Once accepted in good condition, we cannot be responsible for improper handling, planting, maintenance or damage by the elements. No other guarantee is expressed or implied.